Effective Date: 04/21/26

Jessica Barns Agency – Farmers Insurance (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect the following types of personal information:

Name

Phone number

Email address

Mailing address

Insurance-related information necessary to provide quotes and services

Communication preferences

2. How We Use Your Information

We use the information we collect to:

Provide insurance quotes and policy services

Communicate with you regarding your account or requests

Send appointment reminders, billing notifications, and policy updates

Respond to customer service inquiries

Improve our services and customer experience

3. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Jessica Barns Agency – Farmers Insurance. These messages may include:

Insurance quotes and follow-ups

Policy updates and renewal reminders

Billing notifications and payment confirmations

Appointment reminders

Customer service communications

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us at 517-237-5219.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only as necessary to:

Provide insurance services (such as with insurance carriers)

Comply with legal obligations

Support business operations (e.g., secure service providers)

SMS consent is not shared with third parties or affiliates for marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Choices

You may:

Opt out of SMS messaging at any time by replying STOP

Contact us to update or correct your information

7. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Jessica Barns Agency – Farmers Insurance

Phone: 517-237-5219

Email: jbarns@farmeragent.com

SMS Terms of Service

By opting into SMS messaging from Jessica Barns Agency – Farmers Insurance, you agree to receive text messages related to:

• Insurance quotes and follow-ups

• Policy updates and renewal reminders

• Appointment reminders

• Billing notifications

• Customer service communications

Message frequency may vary. Message and data rates may apply.

To opt out at any time, reply STOP.
For assistance, reply HELP or call 517-237-5219.

For more information, please visit our Privacy Policy at:
https://barnsagency.com/privacy-policy